MADE TO ORDER
We believe in responsible production. Made to order means each piece is handmade specially for you upon demand, thus avoiding any overproduction and moving away from a fast fashion mentality.
Please consider shipment two weeks from initial order.
For any exchange or return please email firstname.lastname@example.org and we will guide you through the next steps.
Please allow 7 days from the time you send your order for your return to be processed. We will notify you via email once your return has been processed.
- National orders: We will cover the costs incurred of the first exchange. Any additional exchanges will be covered by the client.
- International orders: The client will cover the costs incurred.
INTERNATIONAL CUSTOM & IMPORT FEES
Orders are dispatched from Madrid, Spain. For orders outside the European Union, please note that extra charges (sales tax, customs duty) may occur depending on your region and local customs fees. Please check your home country's import regulations before you place your order as these charges are at the client's expense. Please note that delays due to custom procedures are beyond our control and must be resolved by the client.
We ship worldwide!
Orders before 17:00PM +GMT will be shipped out the same working day.
The cost of each shipment is calculated automatically and detailed at the time of confirming the purchase so that it is always approved by the customer before confirming the payment.